Privacy policy

Effective Date: April 2, 2023

At Embly Mall, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit or place an order, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)
  • IP address
  • Device and browser information
  • Order history
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and maintain security
  • Comply with legal obligations
  • Send promotional emails (only if you have opted in)

3. Sharing Your Information

We may share your information with trusted service providers, including:

  • Shopify (our ecommerce platform)
  • Payment gateways
  • Shipping and logistics providers
  • Analytics providers
  • Legal authorities when required by law

We do not sell or rent your personal information to third parties.

4. Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Personalize your shopping experience

You can manage or disable cookies through your browser settings.

5. Payment Information

Payments are securely processed through trusted third-party payment providers. We do not store your complete credit or debit card details on our servers.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic storage or internet transmission is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Object to certain processing activities

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

10. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Embly Mall
Email: emblymall@outlook.com

Business Address:
Embly Mall
SDF Auto Stand (SDF – Chingrighata)
GN-28, Street No. 18, Sector V
Bidhannagar, Kolkata – 700091
West Bengal, India