Refund policy

Effective Date: June 30, 2026

Thank you for shopping with wearvere.shop, operated by DHOLARIYA ENTERPRISE. We are committed to providing quality products and a smooth shopping experience. Please read this Return & Refund Policy carefully before making a purchase.

1. Return Eligibility

You may request a return if:

You received a damaged product.
You received a defective product.
You received the wrong item.
The product has a manufacturing defect.

To be eligible for a return:

The request must be made within 7 days of delivery.
The product must be unused, unworn, and in its original condition.
All original tags, labels, accessories, invoices, and packaging must be included.
The product must not show signs of use, washing, alteration, or damage caused after delivery.

2. Non-Returnable Items

Returns will not be accepted for:

Products damaged due to misuse or improper handling.
Products returned without original packaging or tags.
Products showing signs of use, washing, or alteration.
Items marked as Final Sale, Non-Returnable, or Clearance, unless they are damaged or incorrect.
Return requests made after the applicable return period.

3. Return Process

To request a return:

Contact our customer support within 7 days of delivery.
Provide:
- Order Number
- Product Name
- Reason for Return
- Clear photos or videos showing the issue (if applicable)
After reviewing your request, we will inform you whether the return has been approved.
If approved, you will receive instructions for returning the product.

Do not send any product back without receiving return approval from our support team.

4. Refund Policy

Once the returned product is received and inspected:

If approved, your refund will be processed.
Refunds will be issued to the original payment method used for the purchase.
Refund processing may take 5–10 business days, depending on your payment provider or bank.

Shipping charges (if any) are generally non-refundable, unless the return is due to our error (such as sending the wrong or damaged product).

5. Exchange Policy

We offer exchanges only in the following situations:

Wrong product received
Damaged product received
Defective product received
Manufacturing defect

Exchanges are subject to product availability.

If the requested replacement is unavailable, an eligible refund or store credit may be offered.

6. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please include:

Order Number
Photos of the product
Photos of the packaging
Description of the issue

We will investigate and provide an appropriate resolution.

7. Cancellation Policy

Orders can be cancelled only before they are shipped.
Once an order has been shipped, it cannot be cancelled.
Approved cancellations will be refunded to the original payment method.

8. Refund Processing Time

After approval:

Refund Initiated: Within 2–5 business days
Bank/Card/UPI Credit: Usually 5–10 business days

The exact time depends on your bank or payment service provider.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Business Name: wearvere.shop

Trade Name: DHOLARIYA ENTERPRISE

Business Type: Proprietorship

Managed By: Dholariya Kevin Dineshbhai

GSTIN: 24JIVPD5464H1ZR

Email: dadafasion8@gmail.com

Phone: +91 9484768803

Registered Address:

192, Saketdham Society,
Near Spining Mill,
Punagam, Surat City, Bombay Market,
Surat, Gujarat – 395010, India

10. Policy Updates

wearvere.shop reserves the right to modify or update this Return & Refund Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.